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Hospitality
Concessions, Concierge, Guest Services, White Glove Treatment, Stadiums... more
Mobile marketing provides a higher level of service for a variety of service-based providers. Mobile campaigns allow events to provide real-time communication with attendees at events. Provide special groups of customers unique services over the mobile channel such as paging, concierge and even text ordering. Participants, customers and attendees enjoy connection throughout the event or location knowing they are just a text away.
Some campaigns include:
- Q&A - customers text a question to customer service or the front desk.
- Reminders & Alerts can be pushed or sent to notify customers of important information.
- Mobilize Customer Service - users provide tips or report problems as they happen.
- Group Chat allows teams to stay connected in real-time.
- Emergency Alerts and Notifications - get the word out in seconds.
For custom solutions, contact us today. We can easily help you size-up new opportunities and ways to increase customer service by leveraging the mobile channel.
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